Far-sighted organisation leaders recognise that lasting success must be built on credible business practices.

To facilitate organisations to translate these good intentions in to good actions, in 2008 HKQAA launched the HKQAA CSR Index, with the initial support of The Hongkong and Shanghai Banking Corporation Limited (HSBC). Now run by HKQAA, the Index provides quantitative metrics to measure organisations’ maturity level in practicing their social responsibilities. The index is designed with reference to the ISO 26000 Guidance on Social Responsibility.

What Does the Index Measure?

The index will measure an organisation’s maturity level in practicing its social responsibilities from four different perspectives, namely Corporate Governance, Social Well-being, Economic Performance and Environmental Conservation. More specifically, the quantitative metrics will contain seven core elements and 40 recommended practices in a five-points scoring approach.


- It is a voluntary scheme; your participation demonstrates your commitment to be a socially responsible organisation

- By practicing your social responsibilities and use of the CSR Advocate Mark awarded, you are joining the bandwagon to promote good CSR practices for other organisations to follow suit

- You will learn the contemporary international norms on social responsibility of ISO 26000 and also what you need to operate in a socially responsible way

- It enables tracking of CSR performance over time for individual organisations and for organisations in Hong Kong as a whole

It provides a framework that serves as a reference milestone for ongoing improvement on CSR aspects; participating organisations will receive an individual feedback report on its strengths and areas for improvement.